Jitendra Pratap Singh has been appointed as the Regional Business Head – Branch Banking (West) at Ujjivan Small Finance Bank, where he will lead and expand the bank’s operations across Maharashtra and Gujarat. With a distinguished professional journey spanning 24 years—including over two decades in retail branch banking—Singh brings unmatched expertise in scaling regional businesses, driving operational excellence, and building high-performance teams. His strategic vision and deep understanding of diverse markets position him as a transformative leader for Ujjivan’s western operations.
Singh’s career at Ujjivan Small Finance Bank has been marked by high-impact leadership roles, including Circle Business Head – Branch Banking for North-II, where he successfully managed operations across Uttar Pradesh, Uttarakhand, Madhya Pradesh, and Chhattisgarh, and Regional Sales Head for North, overseeing expansive markets across Delhi-NCR, Haryana, Punjab, Rajasthan, and beyond. His tenure has been defined by precision in execution, data-driven decision-making, and the ability to consistently outperform business objectives while enhancing the customer experience.
Before joining Ujjivan, Singh played a pivotal role in shaping the growth trajectories of several leading banks. At IndusInd Bank, he served as Regional Head – Branch Banking for the UP East and Agra regions, delivering sustained revenue growth and operational excellence. During his eight-year tenure at Kotak Mahindra Bank as Area Sales Manager, he pioneered corporate training frameworks, strengthened sales processes, and consistently ranked among the country’s top-performing leaders. His leadership journey also includes impactful roles as Regional Business Manager at ING Vysya Bank, Branch Manager at HDFC Bank, and Customer Service Manager at ICICI Bank—each reinforcing his reputation for delivering measurable growth and operational transformation.
Singh began his career in the information technology sector as a System Analyst at Toplogic Softlabs Pvt Ltd, where he mastered system study, logic analysis, and project implementation. This early foundation in technology has continued to influence his approach to banking—combining human-centric leadership with a forward-looking digital mindset.
In his new mandate at Ujjivan Small Finance Bank, Jitendra Pratap Singh will be at the helm of shaping the bank’s western strategy, deepening market penetration, and delivering differentiated value to customers. His appointment reflects Ujjivan’s commitment to strategic growth, operational rigor, and service excellence, ensuring that the bank continues to strengthen its position as a trusted financial partner in the region.